frequently asked Questions
Fresh Day Oslo offers a variety of tours, including city sightseeing tours, fjord cruises, hiking expeditions, and guided museum visits. We aim to provide unique and immersive experiences that showcase the beauty and culture of Oslo.
Booking a tour with Fresh Day Oslo is easy. Simply visit our website and select the desired tour from the available options. Fill out the booking form with your preferred date, group size, and any specific requirements. Once we receive your request, our team will confirm the availability and provide you with further instructions for payment.
Our tours are primarily conducted in English, as it is widely understood by our international visitors. However, we also offer tours in other languages, such as Norwegian, German, Spanish, and French. Please check the tour details or contact us directly to inquire about language options for a specific tour.
Yes, Fresh Day Oslo welcomes families and offers tours that are suitable for children. We have family-friendly tours with activities and attractions that cater to different age groups. Our knowledgeable guides ensure an engaging and enjoyable experience for everyone, including children.
The inclusion of entrance fees and transportation varies depending on the specific tour. In the tour descriptions on our website, we clearly mention what is included in the price. Some tours include both entrance fees and transportation, while others may require separate fees or provide transportation options at an additional cost.
Our cancellation policy is as follows: If you cancel your booking more than 48 hours in advance, you will receive a full refund. Cancellations made within 48 hours of the tour start time are subject to a cancellation fee, and no refunds will be provided for cancellations made within 24 hours of the tour or for no-shows.
It depends on the type of tour you choose. For city sightseeing tours, comfortable walking shoes and weather-appropriate clothing are recommended. For hiking tours, we advise wearing sturdy footwear and bringing a small backpack with water, snacks, and extra layers. Specific requirements and recommendations will be provided in the tour details or communicated to you after booking.
Yes, we strive to accommodate special dietary restrictions whenever possible. Please inform us about any dietary requirements or restrictions when making your booking. Our team will make every effort to ensure that appropriate arrangements are made to accommodate your needs.
Yes, Fresh Day Oslo offers private tours for individuals, families, and larger groups. Private tours allow for a more personalized experience, tailored to your preferences and schedule. Contact us directly to discuss your requirements, and we will be happy to arrange a private tour for you.
Yes, Fresh Day Oslo is a licensed and insured tour agency. We comply with all relevant regulations and have the necessary permits to operate tours in Oslo. Your safety and satisfaction are our top priorities, and we take all necessary measures to ensure a secure and enjoyable experience for our customers.
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